Legal

Privacy Policy

Last updated: 3 September 2026

VVD Jewels ("VVD Jewels", "we", "us", "our") operates a showroom at Shop No. 15, Viraj Corner, Canada Corner, Nashik, Maharashtra 422005, and the website at vvdjewels.com. This policy explains what information we handle when you browse this website, call the showroom, or message us on WhatsApp, and how we use it.

1. Information we collect

This website does not use cookies, analytics trackers, or account sign-ups. We only receive information you choose to share directly, such as:

Your name, phone number, and appointment preferences when you call or WhatsApp the showroom to book a viewing.
Any details you volunteer about the jewellery you are interested in, so we can prepare for your visit.
Information shared in person during a showroom visit, including for purchase, exchange, or repair requests.

2. How we use your information

To schedule and confirm showroom appointments.
To respond to enquiries about our gold, diamond, silver, and bridal jewellery.
To provide customer support for a purchase, repair, or exchange.
To keep records required for billing, warranty, and hallmarking compliance.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. WhatsApp and phone communication

Appointment booking on this website links to WhatsApp. Messages sent through WhatsApp are also subject to WhatsApp's own privacy policy, operated by WhatsApp/Meta. We recommend reviewing it separately. Call recordings, if any, are used only for service quality and appointment accuracy.

4. Data retention

We retain appointment and purchase-related information only as long as needed for customer service, warranty support, and applicable legal or tax record-keeping requirements.

5. Data sharing

We may share limited information with certifying or hallmarking authorities, payment processors, or law enforcement where required by Indian law. Otherwise, your information stays with VVD Jewels.

6. Your choices

You can ask us to update or delete the contact information we hold for you at any time by emailing accounts@vvdjewels.com or calling the showroom.

7. Children's privacy

This website and showroom services are intended for adults making jewellery purchase decisions and are not directed at children.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

9. Contact us

For any questions about this Privacy Policy, contact:

VVD Jewels
Shop No. 15, Viraj Corner, Canada Corner, Nashik, Maharashtra 422005
Phone: +91 92703 00480
Email: accounts@vvdjewels.com
Hours: Daily, 11 AM - 9 PM